Information items for investors

April 24, 2020

Securities Regulators Warn About Entity Claiming to Regulate Derivatives

You should be aware that there is no “Canadian Office of Derivatives Trading“ and that the website is being used by fraudsters to lend credibility to their investmentInvestment An item of value you buy to get income or to grow in value.+ read full definition scams. You should also be aware that the checks on registrationRegistration A requirement for any person or company trading investments or providing advice in Canada. Securities industry professionals are required to register with the securities regulator in each province or territory where they do business.+ read full definition status and disciplinary history on the frauster’s website produce fake search results. For more information, please see the Canadian Securities Administrators warning.


April 14, 2020

OSC Contact Centre Phone Issues Resolved

The phone line issue at the contact centre has been resolved.

Our staff is available to assist you. Please call us, or email us at Our number is 1-877-785-1555.


April 7, 2020

Virtual commissioning and execution of wills

For the durationDuration Duration is a way to compare bonds with different interest rates and terms. It measures how sensitive a bond’s price is to interest rate changes. It is stated in years.+ read full definition of the COVID-19 state of emergency, Ontario is allowing virtual witnessing, provided that one of the two witnesses is licensed by the Law Society of Ontario as either a lawyer or paralegal. Read more


April 1, 2020

Do-it-Yourself Investing and Services Levels during Times of Market Stress

In times of market stress, investors of Order Execution Only dealers (also known as discountDiscount When something sells for less than its normal price.+ read full definition brokerages) may not obtain the same level of service experience as they do at other times.

Investors should understand the level of service relating to the pre-entering of orders, tradeTrade The process where one person or party buys an investment from another.+ read full definition execution tools, availability and accessibility, as well as other information and educational tools. Such information can be found within the accountAccount An agreement you make with a financial institution to handle your money. You can set up an account for depositing and withdrawing, earning interest, borrowing, investing, etc.+ read full definition opening documentation or an individual’s account agreement.


March 30, 2020

OSC Contact Centre Phone Issues

Some callers have received a busy signal when contacting the OSCOSC See Ontario Securities Commission.+ read full definition. Our service provider is aware of the issue and is implementing upgrades to their network. We hope to have this issue resolved soon.

Our staff is available to assist you. If you receive a busy signal, please call us back, or email us at Our number is 1-877-785-1555

We apologize for the inconvenience and appreciate your patience during this time.


March 19, 2020

Coronavirus-Related Investment Scams

The Canadian Securities Administrators (CSA)Canadian Securities Administrators (CSA) The Canadian Securities Administrators (CSA) is an umbrella organization of Canada’s provincial and territorial securities regulators whose objective is to improve, coordinate and harmonize regulation of the Canadian capital markets+ read full definition is warning investors about companies claiming to have products or services that will prevent, detect or cure coronavirus (COVID-19) infection.

Fraudsters take advantage of global events and breaking news to lure potential investors with the expectations of significant returns. A common way they do this is through pump-and-dump schemes involving publicly traded small “shell” companies.

What Canadians need to know about pump-and-dump schemes:

  • These fraudulent penny stockPenny stock Low-priced stocks that typically sell for less than one dollar per share. Usually offered by companies with good growth prospects but limited assets and a short operating history.+ read full definition companies may have limited or untrue publicly available information about the management team, their products or services, and their finances.
  • Fraudsters spread positive, but false, information that lures investors to purchase the stockStock An investment that gives you part ownership or shares in a company. Often provides voting rights in some business decisions.+ read full definition. The false information may spread, for example, through hyped-up news releases, social media or paid promotional campaigns through other individuals, companies or websites. The more investors that purchase the stock, the more inflated or “pumped up” the price of the stock becomes.
  • Fraudsters then quickly “dump” their stock before the hype ends, resulting in a substantial payout for them. The stock price then drops and the remaining investors lose their money.

At this time, there is no vaccine or any natural health product that is authorized to treat or protect against COVID-19. Be cautious of any claims that a company has a solution to help stop the coronavirus outbreak. Reliable information relating to COVID-19 is available from the World Health Organization and the Government of Canada.

When investing in any company, carefully research the investment and keep in mind that fraudsters often exploit the latest crisis. If you believe that you or someone you know has been offered a fraudulent opportunity related to the coronavirus, please contact your provincial or territorial securities regulator.

The CSA is also aware of instances where Canadians are targeted by scamScam When someone tries to make money by misleading or tricking another person.+ read full definition artists using fear around the current economic conditions to attempt to steal the investor’s money. Investors contacted by anyone with warnings about their investments or finances should never give out any personal information, and contact their investment adviser or bank separately after independently verifying the phone number to ensure the caller is legitimate.

For investor inquiries, please refer to your respective securities regulatorSecurities regulator A government agency that enforces the securities act in jurisdiction it has authority over. This act is made up of laws that establish rules for issuing and trading securities. The Ontario Securities Commission is the securities regulator for Ontario.+ read full definition. You can contact them here.

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