Information and Communications Policy (including Web Accessibility Policy)

The Ontario Securities Commission (OSC)’s Information and Communications Policy is based on the following standards:

  1. The OSC will notify the public about the availability of accessible formats and communication supports in advance of events to allow ample time to process requests and consult with the requestors. The OSC will respond to requests for accessible formats and communications supports regarding public documents as well as public events hosted by the OSC.
  2. The OSC will ensure members of the public with accessibility needs have the opportunity to provide feedback to the OSC through multiple channels.
  3. The OSC will notify the public of the availability of accessible formats and communication supports on the OSC’s website.
  4. The OSC will address requests for accessible formats and communications supports for persons with disabilities in a timely and appropriate manner and at a cost that is no more than the regular cost charged to other persons.
  5. The OSC will undertake consultations with individuals who request documents in accessible formats to determine the suitability of possible accessible formats.

Web Accessibility Commitment

The Ontario Securities Commission is committed to making information on its website accessible to all and will endeavour to update and improve the websites on an ongoing basis as a part of that commitment.

About Accessibility on OSC Sites

The OSC’s website,, was intentionally designed to be accessible to the widest possible audience. It is compatible with popular screen reading software and was designed for those who for a variety of reasons may not be able to use a mouse. The website can be navigated using the keyboard on your computer or using other assistive devices.

Customize the Site for You

There are various things you can do to change the look of to make it easier for you to read and use. You can make the text bigger or smaller and skip directly to the main content on a page. This section gives you instructions on how to do this, as well as information about website accessibility in general.

Text Size

This site offers two different text sizes (as well as those offered by most internet browsers). They are indicated by the “Change font size of this page” tool found on our page tool bar at the top right of each page. The medium size font is the default text size of the website.

Skip to Content

This feature allows the user to skip over the repeated content at the beginning of each page (such as the header and navigation) and go straight to the main content of the page. This is especially useful to those with screen readers, keyboards, and older mobile browsers because it gives the user a way to avoid listening or scrolling through lengthy menus every time he or she enters a new page.

To try it, navigate to a new page, then press the Tab key a few times. The “Skip to content” feature is the first link on every page and will become visible when selected. If using older mobile browsers the skip to content is always visible. Press the Enter key to activate the link.

Other Sites

Some of our web pages link to other sites that are created and maintained by other public and private sector organizations. Although these links are provided for your information and convenience, you should be aware that the accessibility practices on those sites may differ from the OSC. Therefore, you should refer to the accessibility policy or statement that may be available on those sites.

Please Contact Us

If you encounter any problems in using our site, or if you have any comments or suggestions that might assist us in improving its accessibility, please let us know at